Privacy Policy
Online Wholesalers (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website  (“Website”) and purchase our products.
Information We Collect
We may collect and process the following data about you:
Personal Information
- Contact Information: This includes your name, email address, phone number, and postal address.
- Payment Information: Payment details, such as credit/debit card information, used to process your transactions.
- Order History: Records of your purchases and related information.
Non-Personal Information
- Usage Data: Information about how you use our Website, such as the pages you visit, the time spent on those pages, and other diagnostic data.
- Cookies: Small files stored on your device that help us understand how you interact with our Website and improve your user experience. (For more information, see our Cookie Policy).
How We Use Your Information
We use the information we collect in the following ways:
To Provide and Improve Our Services
- To process and fulfill your orders, including sending you notifications about your order status.
- To provide customer support and respond to your inquiries.
Marketing and Communication
- To send you promotional emails, newsletters, and updates about our products and services, if you have opted in to receive such communications.
- To notify you about changes to our services or policies.
Legal and Compliance
- To comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers
- Third-party companies and individuals that help us operate our Website, fulfill orders, process payments, and perform other business-related functions.
Legal Requirements
- We may disclose your information if required by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of our users or the public.
Data Security
We use appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Your Rights
You have the following rights regarding your personal information:
Access and Correction
- You may request access to the personal information we hold about you and request that we correct any inaccuracies.
Deletion
- You have the right to request the deletion of your personal information, subject to certain legal obligations.
Opt-Out
- You may opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Online Wholesalers
Address: Plot 70, Tian Street, Rynoue AH, Pretoria, 0035
Email: info@scentaffair.co.za
Phone: +27 12 942 6115
